They're always very helpful in resolving any issues quickly and efficiently. It can be tricky to get someone on the phone, but their online help center is fantastic. Love working with them!
Use Summit Hosting to get PC QuickBooks since we work on Mac's. Awesome for working remotely from anywhere. It's been a great experience and great tech support when I've needed help adding applications, like Concur.
With Summit Hosting, the support and response time has been great. We barely have to wait and have found the staff to be very professional and helpful. There were a few issues when we migrated over but they kept us updated on the whole process.
Summit Hosting has been our provider for Sage 50 hosting and has done a wonderful job. You always worry about customer service after you purchase a product, but they have came through in all my questions and quickly. I would recommend them for cloud hosting to anyone.
They are always so helpful and quick to resolve issues with our Quick Books accounting software. Highly recommend them. Would have given them 5 stars if they had an 800 number to call for support. Some of my calls have been expensive so I only use the trouble ticket system online now.
I have been a client of Summit Hosting for over 5 years. They host my running of QuickBooks Desktop on line. They have always been very supportive and very fast in acknowledging issues when I have them and getting them fixed faster than I expect. I am a technology user not a technology expert., I am very grateful for the support I get from true technology experts.
We have been with Summit Hosting since they acquired Novell Aspects here in Canada. The best description of Summit's service is consistent and constant improvement. Our servers are working more reliably and their response times continue to improve. We are very happy with the support they provide for Quickbooks Enterprise as it is such an integral part to our daily work.
Summit Hosting is amazing. They are very responsive. I had to submit a ticket on a Saturday and I thought I would have to wait until Monday to have the issue resolved. Nope! 20 minutes later the issue was resolved. The poor person helping me was amazing, stayed calm and fixed whatever it was I broke. I am not the most technologically sound person but I can usually find my way around pretty well but not that day. I got myself locked out of my own remote desktop. Good Job Summit!
The transition to a hosted environment was smooth with no issues. The support and documentation provided by Summit Hosting was clear and easy to understand. We have not experienced any down time - everything is operating and running smoothly.
Customer service is SO FAST. And I love that it's 24 hour service. I got locked out and was back in in less than 10 mins. Would recommend to anyone. Joe
The Technical Support is beyond compare. When I submit a ticket by email I often times will receive either a call or email solution that works perfectly before they can even have their automated system send me a notice that they receive the request. Their technicians are on top of things in a unique way.
We use this company for cloud hosting and they are awesome. They work together in providing the best products and services available. They are quick to respond and the service team is top-notch in knowledge and treat you with respect and patience.
The transition to a hosted environment was smooth with no issues. The support and documentation provided by Summit Hosting was clear and easy to understand. We have not experienced any down time - everything is operating and running smoothly.
We use this company for cloud hosting and they are awesome. The staff works together in providing the best products and services available. They are quick to respond and the service team is top-notch in knowledge and treat you with respect and patience.
The transition to a hosted environment was smooth with no issues. The support and documentation provided by Summit Hosting was clear and easy to understand. We have not experienced any down time - everything is operating and running smoothly.
Summit Hosting has been our provider for Sage 50 hosting and has done a wonderful job. You always worry about customer service after you purchase a product, but they have came through in all my questions and quickly. I would recommend them for cloud hosting to anyone.
Speaking on the phone with someone was different but I enjoyed it. Josue also offered to help me with any future issues which is a great help. Easy simple service, and always willing to do more for their customers.
This support was the most professional I've ever had. They were quick, efficient, nice and most of all, helped fix the problem without issue. Franko Maps appreciates your fine work
Very quick response. Very helpful. They are clearly well trained as they were able to resolve my issue quickly. They understood things I was explaining and were delightful to deal with. They had us back up and running in just few minutes. Their application support is everything you'd hope for when you're trying to run a business.
I have been using Summit Hosting for quite some time now. Their service is very reliable and they are quick to respond to service tickets that are submitted. Awesome job!
Needed support on remote Quickbooks instance. Was wary that could only reach them via email. Very pleasantly surprised with an step by step resolution path within minutes. Great service.
Summit Hosting has done a great job of setting us up for remote application access for our non-profit volunteers. Their prompt and quality tech support has been a real asset for our company. One less headache while running the organization. Very pleased. Thank you Summit!
We've been using Summit Hosting for a few years now. It has streamlined our small business financing management. We're a small shop and only have 2-users so the much more expensive enterprise options just weren't feasible. With Summit Hosting we get the usability of QuickBooks Pro for Desktop with access to our accounts from anywhere for a reasonable cost. Their customer service is always on point and very friendly.
I can't imagine how I would run my accounting business without Summit Hosting! I can log into my QBDT from any computer and I don't have to worry about lost files. Safe, secure and peace of mind. And when there is an issue, the customer service solves immediately!
A Google User
19:01 08 Jan 19
They are very quick to fix any issues when we submit a ticket. They also have lots of tutorial videos that help you do your own troubleshooting and setting up your system correctly. This has been helpful for us here at 5-0 Productions - Tori Smith
I use this company to host my QuickBooks desktop software. This enables me to log in from anywhere and not be tied to my office. This was very helpful when I had to recently attend to personal matters out of state but was able to smoothly manage my company from a remote location. The customer service and support has been outstanding. I wold reccomend Summit Hosting without reservation.
I am not a tech savvy person, and I hate calling IT dept. This experience was really good. My issue was handled very quickly, and the tech walked me through step by step, but didn't make me feel stupid for not being a tech type person. Thumbs up! Thank you!
I've worked with summit hosting for several years now. I don't have a lot of need to contact support (that is a wonderful thing!) When I have had the need to contact them, they have responded very quickly and professionally and resolved whatever I have needed them for. From support standpoint I highly recommend Summit Hosting!
We have had nothing but troubles with IT for the last 3 years so decided to use Summit Hosting to manage our Quickbooks program and it has been fantastic. Support was great when I needed. I would open a ticket and within minutes had someone mirroring my laptop to help me make it work. Once I saw how easy it was, I had no problems doing it for the rest of my staff.
Excellent Customer Service! We love having the ability to have our accounting system on Summit Hosting as it allows users nationwide to access it. The customer service provided by them is stellar!
There a ton of web hosting services out there, but few with the customer service of Summit!We recently migrated our hosted Quickbooks to them and their team was fantastic. Any questions or issues we had were quickly addressed and they really know their stuff. My staff was back up and running in no time. The servers are fast and performance is great. The pricing is comparable to mostly everything else out there so based on service alone we would gladly pick Summit any day of the week. We are very happy with our decision.
The response to resolution with Summit's support ticket system is wonderful. Every time I need their assistance, the support team saves me from losing valuable work time on our hosted software. Thank you!! - Creative Logistics Solutions, Inc.
