Customer Tools

Contact Support

The easiest and fastest way to get support for an issue you're having on your server is to submit a ticket. Our 24/7 team is standing by and ready to help!

Customer Knowledge-Base

Having an issue logging in, logging out, opening an application, or something else? Our extensive customer knowledge-base is the best place to find answers to some of our most frequently asked questions.

Summit Hosting Status Page

The best place for updates on the current status of our data centers! Subscribe today for email or text notifications during maintenance windows, hardware upgrades, and more.

Video Tutorials

Check out our YouTube channel for quick how-to videos on some of our most frequently asked questions.

New User Setup Guides

Are you a new user or do you have a new user who needs help logging in for the first time? These guides are made to help!

Questions About Your Account?

Our Account Management team is here to help answer any questions you may have about your current Summit Hosting subscription. Submit a ticket, and under "Who Can Best Assist You?" select Account Management.

Add or Remove a User or Applications

Add or remove users, applications, or resources from your server by filling out Master Add Form!

Upgrade Your QuickBooks

If you're using an outdated version of QuickBooks, it's time to upgrade. We have all the leasing and purchasing options to fit your needs.