They're always very helpful in resolving any issues quickly and efficiently. It can be tricky to get someone on the phone, but their online help center is fantastic. Love working with them!
Use Summit Hosting to get PC QuickBooks since we work on Mac's. Awesome for working remotely from anywhere. It's been a great experience and great tech support when I've needed help adding applications, like Concur.
With Summit Hosting, the support and response time has been great. We barely have to wait and have found the staff to be very professional and helpful. There were a few issues when we migrated over but they kept us updated on the whole process.
Summit Hosting has been our provider for Sage 50 hosting and has done a wonderful job. You always worry about customer service after you purchase a product, but they have came through in all my questions and quickly. I would recommend them for cloud hosting to anyone.
They are always so helpful and quick to resolve issues with our Quick Books accounting software. Highly recommend them. Would have given them 5 stars if they had an 800 number to call for support. Some of my calls have been expensive so I only use the trouble ticket system online now.
I have been a client of Summit Hosting for over 5 years. They host my running of QuickBooks Desktop on line. They have always been very supportive and very fast in acknowledging issues when I have them and getting them fixed faster than I expect. I am a technology user not a technology expert., I am very grateful for the support I get from true technology experts.
We have been with Summit Hosting since they acquired Novell Aspects here in Canada. The best description of Summit's service is consistent and constant improvement. Our servers are working more reliably and their response times continue to improve. We are very happy with the support they provide for Quickbooks Enterprise as it is such an integral part to our daily work.
Summit Hosting is amazing. They are very responsive. I had to submit a ticket on a Saturday and I thought I would have to wait until Monday to have the issue resolved. Nope! 20 minutes later the issue was resolved. The poor person helping me was amazing, stayed calm and fixed whatever it was I broke. I am not the most technologically sound person but I can usually find my way around pretty well but not that day. I got myself locked out of my own remote desktop. Good Job Summit!
The transition to a hosted environment was smooth with no issues. The support and documentation provided by Summit Hosting was clear and easy to understand. We have not experienced any down time - everything is operating and running smoothly.
Customer service is SO FAST. And I love that it's 24 hour service. I got locked out and was back in in less than 10 mins. Would recommend to anyone. Joe
The Technical Support is beyond compare. When I submit a ticket by email I often times will receive either a call or email solution that works perfectly before they can even have their automated system send me a notice that they receive the request. Their technicians are on top of things in a unique way.
We use this company for cloud hosting and they are awesome. They work together in providing the best products and services available. They are quick to respond and the service team is top-notch in knowledge and treat you with respect and patience.
The transition to a hosted environment was smooth with no issues. The support and documentation provided by Summit Hosting was clear and easy to understand. We have not experienced any down time - everything is operating and running smoothly.
We use this company for cloud hosting and they are awesome. The staff works together in providing the best products and services available. They are quick to respond and the service team is top-notch in knowledge and treat you with respect and patience.
The transition to a hosted environment was smooth with no issues. The support and documentation provided by Summit Hosting was clear and easy to understand. We have not experienced any down time - everything is operating and running smoothly.
Summit Hosting has been our provider for Sage 50 hosting and has done a wonderful job. You always worry about customer service after you purchase a product, but they have came through in all my questions and quickly. I would recommend them for cloud hosting to anyone.
Speaking on the phone with someone was different but I enjoyed it. Josue also offered to help me with any future issues which is a great help. Easy simple service, and always willing to do more for their customers.
This support was the most professional I've ever had. They were quick, efficient, nice and most of all, helped fix the problem without issue. Franko Maps appreciates your fine work
Very quick response. Very helpful. They are clearly well trained as they were able to resolve my issue quickly. They understood things I was explaining and were delightful to deal with. They had us back up and running in just few minutes. Their application support is everything you'd hope for when you're trying to run a business.
I have been using Summit Hosting for quite some time now. Their service is very reliable and they are quick to respond to service tickets that are submitted. Awesome job!
Needed support on remote Quickbooks instance. Was wary that could only reach them via email. Very pleasantly surprised with an step by step resolution path within minutes. Great service.
Summit Hosting has done a great job of setting us up for remote application access for our non-profit volunteers. Their prompt and quality tech support has been a real asset for our company. One less headache while running the organization. Very pleased. Thank you Summit!
We've been using Summit Hosting for a few years now. It has streamlined our small business financing management. We're a small shop and only have 2-users so the much more expensive enterprise options just weren't feasible. With Summit Hosting we get the usability of QuickBooks Pro for Desktop with access to our accounts from anywhere for a reasonable cost. Their customer service is always on point and very friendly.
I can't imagine how I would run my accounting business without Summit Hosting! I can log into my QBDT from any computer and I don't have to worry about lost files. Safe, secure and peace of mind. And when there is an issue, the customer service solves immediately!
A Google User
19:01 08 Jan 19
They are very quick to fix any issues when we submit a ticket. They also have lots of tutorial videos that help you do your own troubleshooting and setting up your system correctly. This has been helpful for us here at 5-0 Productions - Tori Smith
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